297%

increase in property leads

104%

increase in conversion rate

77%

reduction in cost per conversion

About

Bristol Property Centre (BPC) is an award-winning estate agent that offer a wide range of property services, including residential sales, lettings, property management, and commercial property management.

The company approached us with the goal of generating more high-intent valuations and property instructions across the Bristol area. While already visible for some estate agency searches, Bristol Property Centre needed a more commercially-focused strategy capable of generating consistent valuation and landlord enquiries across Bristol.

“We knew we needed professionals, and Superb Digital just got it straight away. They were honest about where we were going wrong, gave us a clear plan and delivered results, plain and simple.”

Ashley Day – Director – Bristol Property Centre

The Challenge

Bristol Property Centre’s biggest challenge was getting new instructions in a highly competitive sector, competing with the likes of Boardwalk, Ocean and CJ Hole, who dominate search results in Bristol. Many of this competition have premises on the high streets across Bristol’s suburbs; BPC have only one.

The company already ranked well for searches related to “estate agents in Bristol,” but they were keen to generate leads with Google Ads in areas more aligned with getting instructions and landlord services. They wanted clients who were ready to sell their properties or rent them out, but were struggling to connect with these leads. 

There were technical challenges as well. Historical tracking issues had severely limited campaign visibility and reporting accuracy, making optimisation far more difficult.

BPC homepage 3 Bristol Property Centre

Want Results Like This?

We help estate agents generate more valuation requests, leads and instructions through better websites and targeted digital marketing.

BPC landlords page 1 Bristol Property Centre

What We Did

  • Keyword Targeting: We focused on targeting our Ads campaign at high-value search terms such as “property valuations Bristol,” “letting agents Bristol,” and “how much is my house worth?” to attract clients looking for property sales and rental services. Expanding out these target keywords and creating new campaigns to target new opportunities.
  • CMS Collaboration: Working closely with the developers managing Bristol Property Centre’s proprietary CMS, we overcame technical SEO limitations and made the necessary adjustments to get the campaign up and running.
  • Resolved Tracking Issues: We identified and fixed a serious Google Analytics issue caused by a misconfigured cookie consent tool, restoring accurate reporting for Google Ads and SEO performance.
  • Adding Negative Keywords: BPC were getting a lot of calls from people actually looking for competitors. Sometimes this is fine, as you can steal enquiries, but not in this case. As a result we added competitor names as negative keywords.

The Results

The campaign quickly became a major lead generation channel for Bristol Property Centre, delivering a significant increase in valuation and landlord enquiries while dramatically improving efficiency across the account.

Top level results we achieved for them in their first 12 months for them include:  

  • 77% reduction in cost per conversion: Cost per conversion dropped significantly from £466.09 in March to £105.09 in September 2024.
  • 104% growth in conversion rate: Effective audience segmentation and ad optimisation resulted in a substantial increase in conversion rate.
  • 54% reduction in cost per click: Cost per click decreased from £4.16 in March to £1.91 in September 2024, highlighting improved ad efficiency.
BPC selling page 1 Bristol Property Centre

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