With the rise of e-commerce, even small startups can quickly grow their customer base well beyond their local area and reach out into global markets. Building any website from scratch is a major undertaking, but e-commerce sites especially so. This is why almost all online shops out there will choose to use an off-the-shelf e-commerce platform for both reliability and for the established support and updates that come as part of the package.
There are many different e-commerce platforms available, however, and choosing the correct one is driven by a wide variety of factors. Not only do you need to look at the features that you need for your operation and to deal with your growth plans, but you need to consider whether you want a platform that is in-house or hosted in the cloud; whether you want proprietary or open-source; and whether you want to integrate it with an existing online presence or sell via established platforms such as eBay and Amazon.
With the advent of Google’s mobile-first index and so much online traffic now coming from mobile, you’ll want to make sure your e-commerce platform creates and optimises a mobile version of your site, so you appear in mobile search rankings as well as desktop.
You also need to think about the suitability of your chosen platform for your industry sector. Many platforms offer templates and options that are optimised for use by specific types of businesses. But what’s right for one company may not suit another so it’s important to weigh the various options carefully and to seek expert advice where necessary.
Let’s have a look at some of the major players in the e-commerce market and what they have to offer.
Shopify is one of the best known of all the e-commerce brands and is easy to use, allowing you to design a professional-looking website with minimal expertise. There is a range of templates to get you started quickly, or you can design a site from scratch. This ease of use doesn’t compromise Shopify’s extensive functionality. These include a useful dashboard, as well as real-time analytics and a whole bunch of useful reports.
In addition to selling directly from the Shopify platform, it can help you to produce listings for eBay, Amazon Marketplace and Facebook. There are multiple secure payment options available on the Shopify platform including PayPal and Bitcoin. In addition, comprehensive analytics options enable you to keep a close eye on how your online store is performing.
Pricing is based around your business stage and scale, but whether you’re looking to sell clothes or vaping equipment on your website, Shopify offers an affordable option for smaller businesses with prices from around $29 USD a month. It also caters for much larger operations too with prices rising to $299 USD for their Advanced package.
Shopify hosts their platform so there’s all you need to start an e-commerce site in one place. A 14-day free trial is available via the Shopify website.
- Fast loading
- Easy to set up
- 1-click selling option
- Good SEO performance
Magento is another leading brand in the e-commerce sector. It’s flexible so it will grow along with your business; you can launch a site quickly and adapt it to your changing needs as the business evolves. There’s a strong online community sharing information about getting the most from the platform and specific versions are available for a number of industries including fashion, food and automotive.
Magento is a self-hosted system which means you need to download the software and install it either on your own server or on your choice of cloud platform. Magento requires pretty sophisticated programming skills and a good understanding of how it works, so it’s definitely not for beginners and will mostly be implemented through a web design agency. Costs, therefore, aren’t entirely transparent and costs to run are based on your revenue.
- Lots of options
- Good SEO performance
- 1-click selling option
3. Big Commerce
Big Commerce allows you to create a storefront for your business that can be integrated with other commerce platforms including Amazon, eBay, Instagram and Facebook. There are features to manage payments, handle shipping and control inventory. Big Commerce has secure payment gateways for many different services already integrated into the platform, making setup a simple process. It has flexible tax options too to take account of overseas orders.
Big Commerce can be used on a software-as-a-service (SaaS) basis, but it can also be integrated with other content management systems, including the market leader, WordPress. This makes it a flexible option that can accommodate a range of needs. Again there are options tailored for use in specific sectors including manufacturing, food and fashion and lots of templates to help you get started.
There’s a free trial available from the website and pricing starts at $29.95 USD for the standard package up to $249.95 USD for the Pro package which includes Google reviews and custom SSL. An enterprise package is available on request.
- Scalable and flexible
- Links to multiple sales channels
- Good SEO performance
WooCommerce isn’t an e-commerce platform in itself. Instead, it’s a plug-in for WordPress. This makes it a popular choice for smaller companies who may already have a WordPress-based website and are looking to expand their online presence into e-commerce.
There’s a thriving online community if you’re looking for help and advice, and there are many extensions available to expand WooCommerce’s capabilities, including plugins for SEO, multilingual sites and conversion rate optimisation. If you’re looking to expand you’ll need to host your own WordPress site, however as the platform does not come with an option for hosting. There are, however, a wide selection of downloadable themes allowing you to build a site and start selling quickly.
WooCommerce is a free WordPress plugin but there are obviously costs associated with hosting your domain and many of the themes and plugins available.
- Strong SEO options
- 1-click selling options
- WordPress compatible
The main attraction of Squarespace is that it allows you to build and customise a website with minimal technical skills. The platform is focused on building a brand and making sales. There are no plug-ins and no need to worry about the behind-the-scenes coding. One of the downsides to this though is that Squarespace isn’t particularly easy to customise for SEO.
There is a range of templates available to get you started with options to suit different sectors. It’s a platform that is particularly popular with creative businesses such as designers and artists. Integration options with other sales channels are more limited than with other platforms and there are fewer payment options. You can sign up for a free trial from the website.
Squarespace pricing comes in two tiers, with the personal package costing £10 and the business package costing £15; the latter including a host of additional benefits including promotional pop-ups, mobile info bar and unlimited contributors.
- Easy setup
- Minimal expertise needed
- Stylish templates
It should be noted that whatever e-commerce platform you go with, you’ll still need a properly developed SEO strategy in order to rank your shiny new website on Google. Check out our e-commerce SEO guide for the low down on how to go about this, or better yet, book in a free strategy call today and we can talk through your requirements and put together a no string attached quote.
2 August 2019
Your point on mobile being the avenue for eCommerce is spot on. Glad to see an eCommerce blog piece not mentioning Amazon for once. Got to learn about some new platforms, so thanks for that. A well written, crisp writeup. Thanks for sharing.
5 August 2019
Thanks, glad you enjoyed the article.
1 June 2020
Thanks for providing the list of best e-commerce platforms. I would recommend you to include opencart as well in the list as it is also quite effective e-commerce platform. Anyways, the article is perfectly written and well-researched as well. Thanks for your efforts.
11 June 2020
Thanks Ovais, you’re right. we could have easily added Opencart to the. Our experience with it is limited but a few clients use it. When we build e-commerce websites we tend to stick to Woocommerce or Shopify.
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